NOTE: The section headings below are for reading convenience only and have no legal or contractual effect.
Glossary of Terms
- "Website" or "us" or "our" refers to the Internet domain www.kos.community and the entity kom.ons.spaar, also referred to as k.o.s.
- "User" or "you" or "visitor" or "customer" refers to a visitor to this website, whether a person or not, from anywhere in the world using any means, whether registered or not.
Scope and Acceptance
k.o.s regards customer privacy as an important part of our relationship with our users.
User information is stored and generally used for administration and communication purposes. Personally identifiable information like name, surname and email address is never sold to other parties.
Visitors to k.o.s who do not login are browsing anonymously with the following restrictions:
- no access to purchases of products and services
To get the most out of our website you are required to register and provide us with some personal details. Except for the Username, use of accurate information is required so that we may know a little about you and communicate with you.
Personally Identifiable Information
Accurate information we do require from you includes:
- First Name
- Last Name (surname)
- Email Address
- Physical Address
- Region / State (province)
Use of Collected Information
Information collected from k.o.s users is required for:
- correspondence between you and k.o.s
- possibly shipping items to you
- anonymous statistical analysis (e.g. counting how many k.o.s users are from the Gauteng province)
- individualizing the user experience
We do not collect or store credit card details. When available, we make use of a secure 3rd party Payment Processor for credit card transactions.
The security of your personal information is immensely important to us because you have entrusted it to us in good faith and we aim to honour that in our relationship. Once again please note that we do not collect or store payment information like credit card details, etc. We follow generally accepted industry standards to protect the personal information submitted to us. You may update some of your information at any time on your k.o.s account. If you no longer desire our services and wish to deactivate or delete your account, please Contact Us with your request.
If you purchase a product or service from us, we may request further personally identifiable information from you (such as name, email, and physical address, etc.). We use this information for account approval, for billing purposes, and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
k.o.s uses personally identifiable information for administrative purposes such as essential communications, emails, accounts information, etc.
k.o.s may, at our discretion, use third parties to provide essential services on our site or for our business processes like shipping. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. We do not share any information with third parties for any unknown or unrelated uses. For more information regarding these third parties feel free to Contact Us.
We reserve the right to disclose your personally identifiable information as required by South African law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
- encrypted user session key
- language preference (English)
- currency preference (Rand only)
What are Cookies?
Cookies are tiny text files that are transferred to your computer when you visit websites. To ensure our site works fully for you, we recommend that cookies are enabled in your web browser.
Are our Cookies safe?
Yes – they don’t harm your computer.
Yes – they do not contain any information that could be used by others to identify you personally.
Yes – they do not contain any confidential details such as your email address or payment details.
Can I turn Cookies off?
Cookies are an essential part of how our website works, and to ensure it works properly for you, we recommend that cookies are enabled in your web browser.
If you would prefer us not to store cookies on your computer, you can change the settings on your website browser. You can find out how to do this in the ‘Help’ section of your browser. If you choose to turn cookies off we cannot ensure that this website is working properly for you. You can be assured the cookies we use are safe.
We make use of Google Analytics to help us understand how visitors engage with k.o.s in order to improve our website in the future.
We also analyze general statistics like web browsers, screen sizes, and device types, information which we use to help ensure that our webpage displays properly across various browsers and devices.