Privacy Policy


The last update of this k.o.s Privacy Policy document was made on 28 July 2017 at 11:42 UTC+02:00.

NOTE: The section headings below are for reading convenience only and have no legal or contractual effect.


Glossary of Terms


Scope and Acceptance

The following Privacy Policy applies to all k.o.s users. It is the responsibility of the user to know, understand and remain updated regarding the policies of k.o.s. By continuing to make use of our website you indicate your acceptance of all our policies, including this Privacy Policy. If you do not agree then simply stop making use of this website immediately. You are also welcome to Contact Us regarding our policies.


In Summary

k.o.s regards customer privacy as an important part of our relationship with our users.

User information is stored and generally used for administration and communication purposes. Personally identifiable information like name, surname and email address is never sold to other parties.

The rest of this Privacy Policy will outline how exactly your information is used by us and how that may affect you.


Anonymous Visitors

Visitors to k.o.s who do not login are browsing anonymously with the following restrictions:


Registered Users

To get the most out of our website you are required to register and provide us with some personal details. Except for the Username, use of accurate information is required so that we may know a little about you and communicate with you.


Personally Identifiable Information

Accurate information we do require from you includes:


Use of Collected Information

Information collected from k.o.s users is required for:


Payment Information

We do not collect or store credit card details. When available, we make use of a secure 3rd party Payment Processor for credit card transactions.



The security of your personal information is immensely important to us because you have entrusted it to us in good faith and we aim to honour that in our relationship. Once again please note that we do not collect or store payment information like credit card details, etc. We follow generally accepted industry standards to protect the personal information submitted to us. You may update some of your information at any time on your k.o.s account. If you no longer desire our services and wish to deactivate or delete your account, please Contact Us with your request.



If you purchase a product or service from us, we may request further personally identifiable information from you (such as name, email, and physical address, etc.). We use this information for account approval, for billing purposes, and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.



k.o.s uses personally identifiable information for administrative purposes such as essential communications, emails, accounts information, etc.


Third Parties

k.o.s may, at our discretion, use third parties to provide essential services on our site or for our business processes like shipping. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. We do not share any information with third parties for any unknown or unrelated uses. For more information regarding these third parties feel free to Contact Us.



We reserve the right to disclose your personally identifiable information as required by South African law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.


External Links

Links on k.o.s to external entities are not covered within this policy. The terms and conditions set out in this Privacy Policy only cover the domain name of


Changes to Privacy Policy

If we decide to change our Privacy Policy, we will post those changes to this document (accessible by footer menu links on our website) so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it from time-to-time. If we make material changes to this policy, we will notify you here, or by email, or by means of a notice on our homepage.


Our Cookie Policy

We do not use cookies that collect personal information. We only use essential cookies related to website function while you use it:


What are Cookies?

Cookies are tiny text files that are transferred to your computer when you visit websites. To ensure our site works fully for you, we recommend that cookies are enabled in your web browser.


Are our Cookies safe?

Yes – they don’t harm your computer.
Yes – they do not contain any information that could be used by others to identify you personally.
Yes – they do not contain any confidential details such as your email address or payment details.


Can I turn Cookies off?

Cookies are an essential part of how our website works, and to ensure it works properly for you, we recommend that cookies are enabled in your web browser.

If you would prefer us not to store cookies on your computer, you can change the settings on your website browser. You can find out how to do this in the ‘Help’ section of your browser. If you choose to turn cookies off we cannot ensure that this website is working properly for you. You can be assured the cookies we use are safe.


Data Analytics

We make use of Google Analytics to help us understand how visitors engage with k.o.s in order to improve our website in the future.

Google Analytics does not collect personal, address or banking information. Google Analytics uses cookies to track which k.o.s pages you visit. Google Analytics does not tell us your IP address but does provide us with anonymous IP-geolocation information to show us where in the world our visitors come from.

We also analyze general statistics like web browsers, screen sizes, and device types, information which we use to help ensure that our webpage displays properly across various browsers and devices.

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